USCIS Ombudsman Issues its 2011 Annual Report
Dallas, TX (Law Firm Newswire) August 16, 2012 – The Ombudsman's Office of U.S. Citizenship and Immigration Services (USCIS) has released its 2011 Annual Report.
The independent Ombudsman's Office assists employers and individuals with difficulties such persons encounter in processing cases with USCIS. The Annual Report recommends ways of resolving problems that the agency faces in serving the public.
“The concept of an in-house public assistant to help resolve issues that applicants and petitioners – users of the agency's services – encounter, is a good one,” said Stewart Rabinowitz, a Dallas immigration lawyer. “Like the agency it is a part of, movement in meaningfully addressing issues raised is slow,” Rabinowitz added. “Still, I can report positive outcomes from Ombudsman office intervention. More done quicker, though, is the goal.”
The 2011 Annual Report, which covers the reporting period between April 1, 2011 and March 31, 2012, identified several areas of concern and provided recommendations for improvement. The report is mandated by the Homeland Security Act of 2002, and the areas of concern are based on case inquiries handled by the Ombudsman's Office, of which there were more than 4,500 during this reporting period.
The recommendations fell into four major categories: Employment; Family and Children; Humanitarian; and Customer Service.
In the Employment category, the Ombudsman's Office recommended reducing delays for individuals and employers seeking employment authorization. The Office acts as liaison to address issues with the VIBE program, EB-5 immigrant investor issues and the EB-1 program.
In the Family and Children category, the report made recommendations to improve adjudication of petitions through the Special Immigrant Juvenile program and address concerns raised by conditional residents, petition survivor benefits and U.S. Military service members' needs.
Regarding Humanitarian concerns, the report called for more transparency and consistency in the USCIS deferred action program and recommended better coordination of the employment authorization process for asylum seekers.
Finally, the Ombudsman's Office recommended that Customer Service be improved by making changes in the agency's Service Request Management Tool and its Petition Information Management Service.
Rabinowitz & Rabinowitz, P.C.
14901 Quorum Drive, Suite 580
Dallas, Texas 75254
- Two courts enjoin President Trump’s modified executive order
President Trump issued a new executive order on March 6, 2017 blocking citizens of six predominantly Muslim nations from entering the United States. Nine days later on March 15, 2017, a federal court in Hawaii issued an order enjoining the new travel ban followed by a Maryland federal court ruling against a core provision of ...
- USCIS Announces Suspension of H-1B Petition Premium Processing
In a surprise announcement on March 3, 2017, USCIS advised that it will suspend its premium processing service for all H-1B petitions starting April 3, 2017. April 3, 2017 is the earliest date that U.S. employers can file cap subject H-1B petitions for FY 2018, which begins on October 1, 2017. The suspension applies to ...
- Ninth Circuit Court of Appeals upholds TRO against President Trump’s January 27, 2017 executive order
On February 9, a three-judge panel of the U.S. Ninth Circuit Court of Appeals unanimously upheld a temporary restraining order (TRO) against President Trump’s January 27 executive order preventing travelers from seven Muslim-majority countries from entering the U.S. President Trump’s executive order banned for 90 days entry of individuals from Iran, Iraq, Libya, Somalia, Sudan, ...