» USCIS Ombudsman Issues its 2011 Annual Report

USCIS Ombudsman Issues its 2011 Annual Report

Dallas, TX (Law Firm Newswire) August 16, 2012 – The Ombudsman's Office of U.S. Citizenship and Immigration Services (USCIS) has released its 2011 Annual Report.

The independent Ombudsman's Office assists employers and individuals with difficulties such persons encounter in processing cases with USCIS. The Annual Report recommends ways of resolving problems that the agency faces in serving the public.

“The concept of an in-house public assistant to help resolve issues that applicants and petitioners – users of the agency's services – encounter, is a good one,” said Stewart Rabinowitz, a Dallas immigration lawyer. “Like the agency it is a part of, movement in meaningfully addressing issues raised is slow,” Rabinowitz added. “Still, I can report positive outcomes from Ombudsman office intervention. More done quicker, though, is the goal.”

The 2011 Annual Report, which covers the reporting period between April 1, 2011 and March 31, 2012, identified several areas of concern and provided recommendations for improvement. The report is mandated by the Homeland Security Act of 2002, and the areas of concern are based on case inquiries handled by the Ombudsman's Office, of which there were more than 4,500 during this reporting period.

The recommendations fell into four major categories: Employment; Family and Children; Humanitarian; and Customer Service.

In the Employment category, the Ombudsman's Office recommended reducing delays for individuals and employers seeking employment authorization. The Office acts as liaison to address issues with the VIBE program, EB-5 immigrant investor issues and the EB-1 program.

In the Family and Children category, the report made recommendations to improve adjudication of petitions through the Special Immigrant Juvenile program and address concerns raised by conditional residents, petition survivor benefits and U.S. Military service members' needs.

Regarding Humanitarian concerns, the report called for more transparency and consistency in the USCIS deferred action program and recommended better coordination of the employment authorization process for asylum seekers.

Finally, the Ombudsman's Office recommended that Customer Service be improved by making changes in the agency's Service Request Management Tool and its Petition Information Management Service.

To learn more, contact a Dallas immigration lawyer or Dallas immigration attorney at Rabinowitz & Rabinowitz, P.C., call 1.972.233.6200 or visit http://www.rabinowitzrabinowitz.com.

Rabinowitz & Rabinowitz, P.C.
14901 Quorum Drive, Suite 580
Dallas, Texas 75254
Phone: 972.233.6200

[mappress mapid="46"]

  • Trump administration rescinds DACA, looks to Congress for fix
    On September 5, 2017, President Trump took action to end the Deferred Action for Childhood Arrivals (DACA) program, an Obama-era policy that protected some young immigrants from deportation. President Trump gave Congress a six-month time limit to pass a legislative solution before DACA would formally end and expose its beneficiaries to deportation. Immigrants eligible for ...
  • Department of State Suspends Nonimmigrant Visa Issuance in Russia
    Beginning August 23, 2017, the U.S. Department of State suspended all nonimmigrant visa operations across Russia. All appointments in Moscow were canceled until September 1, when the department said that visa operations would resume on a greatly reduced scale. The U.S. Mission to Russia said the action was necessary because of reduced staffing levels. In ...
  • Supreme Court partially lifts injunction against enforcement of President Trump’s Muslim travel ban
    The U.S. Supreme Court lifted significant elements of orders from lower courts blocking President Trump’s ban on travel from six Muslim-majority countries. The high court also agreed to hear full arguments on the ban in the Fall of 2017. The June 26, 2017 order allows the 90-day travel ban to be enforced against visitors from ...

See other news sources publishing this article. BETA | Tags: , ,



Get headlines from Law Firm Newswire sent right to your inbox.

* indicates required