Secret Appointment Waiting List Discovered at Omaha VA Hospital | Law Firm Newswire

Secret Appointment Waiting List Discovered at Omaha VA Hospital

Legal Help for Veterans is a law firm helping veterans get the benefits they deserve.

Northville, MI (Law Firm Newswire) December 14, 2017 - The care of 87 veterans awaiting mental health appointments at a Nebraska Department of Veterans Affairs (VA) hospital was delayed due to an unauthorized waiting list maintained by employees.

VA officials said there were no firings after the scandal emerged at the VA Nebraska-Western Iowa Health Care System in Omaha. They did not disclose why the list existed or who was responsible for keeping it. However, out of the two employees who were involved, one resigned while another retired. In addition, bonuses were withheld based on the performance data linked to the secret list investigation.

“It is unacceptable that such incidents are still occurring even several years after the Phoenix waiting list scandal,” commented Jim Fausone, a Michigan veterans attorney. “The VA needs to take concrete action to make sure errors with scheduling procedures do not occur again, not just at the Omaha facility, but also across other VA hospitals nationwide. Otherwise, veterans will continue to suffer in the pursuit of timely care.”

VA Secretary David Shulkin wrote three separate letters responding to Iowa and Nebraska senators about the waiting list. He said, “Appropriate disciplinary action will be taken if warranted.”

The letters blamed the unauthorized list on “training deficiencies” related to the Omaha VA facility’s medical support staff. They were allegedly mismanaging its electronic appointment list in violation of strict guidelines the VA issued in July 2016 for creating and maintaining waiting lists.

A compliance officer’s audit from this year showed that there were two whistleblower complaints about unauthorized appointment waiting lists at the Omaha VA mental health clinic.

It echoes a nationwide scandal first discovered at the Phoenix VA facility in 2014. Employees maintained secret lists that resulted in veterans dying while awaiting care. The Omaha facility was not among the 40 medical centers named in the scandal.

Shulkin’s letters said the veterans who had their names on the list received other forms of care while waiting for mental health appointments, such as inpatient treatment and counseling through primary care. However, he did not specify whether the veterans were told about the delays.

Legal Help for Veterans, PLLC
41700 West Six Mile Road, Suite 101
Northville, MI 48168
Toll Free Phone: 800.693.4800

  • Veterans Get New Medical Malpractice Protections
    <p>As part of new legislation recently signed into law, the Department of Veterans Affairs will have to provide basic legal advice to veterans who file medical malpractice claims and provide information on local staffing issues. To read more on this topic, click here. The new legislation, called the Brian Tally VA Employment Transparency Act, was […]</p>
    The post <a href="https://www.legalhelpforveterans.com/blog/">Blog</a> first appeared on <a href="https://www.legalhelpforveterans.com">Legal Help For Veterans</a>.
  • 1/12/2021: Medical Nexus, New Presumptive Conditions, Trump Legacy at VA, Jared C. Monti
    <p>In this 4 Minutes With LHFV: 1/12/21, we are discussing the need for a medical nexus to be granted disability compensation from VA, there will be new presumptive conditions that will be recognized by Veterans Affairs for disability compensation, a Veterans Radio Podcast on Trump’s Legacy at VA with Rory Riley Topping, and Jared C. […]</p>
    The post <a href="https://www.legalhelpforveterans.com/blog/">Blog</a> first appeared on <a href="https://www.legalhelpforveterans.com">Legal Help For Veterans</a>.
  • 1/5/2021: C&P Exams, New Year’s Health Goals, USCG Cutter Jarvis, and Arthur W. Wermuth
    <p>Happy Holidays and Happy New Year from your Veterans Attorneys at Legal Help For Veterans, PLLC! Our team is very excited for a new year and a new opportunity to help our nation’s veterans service-connect their disabilities or injuries related to service with the Department of Veterans Affairs. In this week’s episode of 4 Minutes […]</p>
    The post <a href="https://www.legalhelpforveterans.com/blog/">Blog</a> first appeared on <a href="https://www.legalhelpforveterans.com">Legal Help For Veterans</a>.
  • 12/29/2020: VA Disability Claims, 2021 COLA Rates, Sleep Deprivation, and a Heroes Story
    <p>Happy Holidays from your VA Disability Attorneys at Legal Help For Veterans, PLLC! Veterans Attorney Jim Fausone is taking a moment to discuss some relevant topics to keep in mind this week. We will discuss tips for beginning the process of filing a VA Disability claim; the recently released 2021 COLA Rates; a Veterans Radio […]</p>
    The post <a href="https://www.legalhelpforveterans.com/blog/">Blog</a> first appeared on <a href="https://www.legalhelpforveterans.com">Legal Help For Veterans</a>.



Get headlines from Law Firm Newswire sent right to your inbox.

* indicates required