Thousands of Veterans Denied Health Care Due to VA Computer Error | Law Firm Newswire

Thousands of Veterans Denied Health Care Due to VA Computer Error

Legal Help for Veterans is a law firm helping veterans get the benefits they deserve.

Northville, MI (Law Firm Newswire) September 10, 2015 - More than 35,000 combat veterans have had their health care enrollment delayed due to an error in the U.S. Department of Veterans Affairs (VA) computer system that automatically put them onto a list of pending applications.

The veterans were erroneously put on a waitlist for failing to complete a means test. The VA system requires veterans to fill out a form about household income in order to be considered for health care enrollment. However, the policy does not apply to combat veterans, who are entitled to five years of free health care after discharge.

Around 16,000 of the cases have been pending for more than five years. VA spokeswoman Walinda West said the VA does not have the authority to override the pending status of the applications. The computer system seems unequipped to differentiate between combat and non-combat veterans. The majority of the affected combat veterans have served in Iraq and Afghanistan.

“The VA has created an artificial barrier for thousands of veterans seeking access to health care. Most of the veterans who have been affected are those who completed the enrollment process as they were supposed to, but were still listed as pending for not giving financial information that was not required in the first place,” said Jim Fausone, a Michigan-based veterans attorney.

VA officials have known about the issue since April, according to the Huffington Post. In July, they directed their systems management staff to create a computer script to automatically complete the means test for all waitlisted combat veterans. However, no changes have occurred since the request was issued.

As of Aug. 12, VA employees were contacting affected veterans to inform them of their pending status. They also asked them to fill out a form agreeing to copays in order to enroll in the program, even though they had already completed the paperwork in their original application. West said the VA “sincerely apologizes for the inconvenience” to veterans, and that the department is working to resolve the problem. She would not say whether veterans are making a paperwork error or whether the application system is flawed.

“We know of countless veterans who have died while waiting to be enrolled for health care. The VA needs to streamline the enrollment process as such glitches impact the lives of so many veterans who depend on the VA system to work efficiently while making their needs a priority,” said Fausone.

Legal Help for Veterans, PLLC
41700 West Six Mile Road, Suite 101
Northville, MI 48168
Toll Free Phone: 800.693.4800

  • VA Congressional Offices
    <p>VA Congressional Offices are offices staffed by representatives who are dedicated to assisting veterans with issues related to their VA Disability Benefits and VA Healthcare. These representatives work closely with the Department of Veterans Affairs (VA) to help veterans navigate the complex process of accessing the benefits and services they are entitled to. VA Congressional […]</p>
    The post <a href="">VA Congressional Offices</a> first appeared on <a href="">Legal Help For Veterans, PLLC</a>.
  • Projected 2023 VA Disability Pay Rates
    <p>Veterans experiencing the effects of inflation are likely to see some relief next year with a potential record increase in 2023 VA Disability Pay Rates. According to recent projections by The Senior Citizens League (the nation’s largest nonpartisan senior citizen group), the 2023 cost-of-living adjustment (COLA) will likely be around 8.7%. What Is the Cost-of-Living […]</p>
    The post <a href="">Projected 2023 VA Disability Pay Rates</a> first appeared on <a href="">Legal Help For Veterans, PLLC</a>.
  • Types of Nightmares Veterans May Experience
    <p>People may know nightmares by the technical name parasomnia. Parasomnia includes sleep paralysis, sleepwalking, and nightmares. According to the American Academy of Sleep Medicine, 60% of veterans suffer from trauma-related nightmares, and 31% suffer from nightmares. Nightmares occur during the resting, waking, or falling asleep state. Although there are several periods when nightmares may occur, […]</p>
    The post <a href="">Types of Nightmares Veterans May Experience</a> first appeared on <a href="">Legal Help For Veterans, PLLC</a>.
  • Honoring Our PACT Act of 2022: What to Know
    <p>On August 10, 2022, President Joe Biden signed into law the SFC. Heath Robinson Honoring Our Promise to Address Comprehensive Toxics – or PACT Act of 2022. The bill affords veterans their earned health care and disability benefits under the Department of Veterans Affairs. In this article, we will be examining who is eligible for […]</p>
    The post <a href="">Honoring Our PACT Act of 2022: What to Know</a> first appeared on <a href="">Legal Help For Veterans, PLLC</a>.

Tags: , , , , ,

Get headlines from Law Firm Newswire sent right to your inbox.

* indicates required